A Story Still Unfolding

Privacy Policy

This Privacy Policy informs you of how we collect, use and disclose personal information when you visit and use the PointHopeCharleston.com website and its subpages and any site that links to this Privacy Policy (the “Website”).

The Website is provided by Cainhoy Land & Timber, LLC and its service providers.

When we use the term “personal information” we mean information that can be used to identify a particular individual (directly or indirectly).

Please review this Privacy Policy carefully.  If you do not agree with the terms of this Privacy Policy, please do not use the Website.

PERSONAL INFORMATION COLLECTION AND PURPOSES FOR USE
We collect personal information you voluntarily provide directly to us, information that we collect automatically when you interact with the Website, and information collected from third parties, such as affiliated entities, business partners or market research firms. The categories of personal information that we collect and the purposes for which we collect that information are described below.

  • Account Information includes name, email address, username, and password. We collect this information when you provide it directly to us. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance.
  • Analytics and Device Information. We collect certain analytics and device information automatically as you navigate the Website. This includes cookies, tracking pixels, tags or similar tools, which may collect information about your browser, device, location (e.g., IP Address), unique device identifiers, diagnostic or network data, and interactions with the Website (such as time spent on pages, time and date of your Website visit) or emails. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance.
  • Contact Information includes name, email address, and phone number. We collect this information when you provide it directly to us such as signing up for newsletters, requesting information about Point Hope, creating an account, or filling out a form. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance.
  • Commercial History includes information regarding the purchases you have made through the Website and your subscription information. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance.
  • Communications Information includes information that you submit to us when you contact us for customer service or other purposes. This information includes your contact information and the contents of any communications you send to us. We collect this information for the purposes of providing the Website, customer service, and internal analytics and research.
  • Responses to Surveys and Questionnaires includes any information you provide to us when you voluntarily complete market research surveys, such as email address and information regarding your interests. We collect this information for the purposes of advertising and marketing, analytics and research, customer service, and website security and maintenance.
  • Social Media Information includes information that you post by sharing on a blog or another social media platform. We collect this information when you post it publicly or provide it directly to us. Please note that your comments will be visible to the public, so you should never share personal information that you would like to keep private. We collect this information for the purposes of advertising and marketing, analytics and research, customer service, and website security and maintenance.

USE OF DATA

Point Hope and its service providers use personal information for various purposes:

  • To provide and maintain the Website;
  • For account creation and management;
  • To communicate with you;
  • To provide customer service, care and support;
  • To monitor the Website;
  • To improve the Website;
  • For security purposes;
  • To send you e-mail marketing about our products, services and events;
  • For marketing and advertising;
  • For analytics and research purposes; and
  • To comply with legal obligations, as part of our general business operations, and for other business administration purposes.

DISCLOSURE OF DATA

We may disclose your personal information in the following scenarios:

  • Service Providers. We disclose the information we collect from you to service providers, contractors or agents who perform functions on our behalf.
  • We disclose the information we collect from you to our affiliates or subsidiaries or other companies under common control.
  • Business Partners. We may disclose your information to our partners who provide discounted offerings directly relevant to your interactions with us.
  • Analytics Providers and Third Party Advertisers. We may disclose your analytics information, commercial history, contact information, social media information with analytics providers or third party advertisers for account creation and management, marketing and advertising, analytics and research, and customer service purposes.
  • Business Transfers. If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal data with lenders, auditors and advisors, including attorneys and consultants.
  • In Response to Legal Process. We disclose your information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.
  • To Protect Us and Others. We disclose your information when we believe it is appropriate to do so to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our website terms or as evidence in litigation in which we are involved.
  • With your Consent. In the course of using our Website, you may consent to the sharing of your personal information with various third parties.

GOOGLE ANALYTICS
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity and is available at https://tools.google.com/dlpage/gaoptout.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

SECURITY OF DATA
We have implemented technical and organizational security measures designed to protect the security of any personal information we process.  However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal or modify your information.

LINKS TO OTHER SITES
The Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.  We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

JURISDICTION
The Website is intended for users in the United States.

CHILDREN’S PRIVACY
The Website are not directed to, nor do we knowingly collect information from anyone under the age of 18. If you become aware that your child or any child under your care has provided information without your consent, please contact us immediately.

YOUR CHOICES
If you wish to change your contact information, then please resubmit your information through this Website or contact us at hello@pointhopecharleston.com. If you wish to be removed from any contact list that is generated from your use of this Website, then please contact us at hello@pointhopecharleston.com.

Most web browsers are set to accept cookies by default.  If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.  If you choose to remove cookies or reject cookies, this could affect certain features or services of the Website.  To opt-out of interest-based advertising by advertisers on the Website, visit https://optout.aboutads.info/.

We may send periodic promotional e-mails to you. You may opt-out of promotional e-mails by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional e-mails, we may still send you e-mails about your account or any services you have requested or received from us.

DO-NOT-TRACK; THIRD-PARTY TRACKING

Unless your browser settings are configured to make your online activities and information about your online activities invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without any action on our part.  Third parties, other than our vendors (such as our website analytics providers), do not have authorization from us to track which websites you visited prior to and after visiting the Website.  Please note, however, that we cannot control third-party tracking and there may be some third-party tracking that occurs without our knowledge or consent.

PRIVACY POLICY REVISIONS
We reserve the right to revise this Privacy Policy at any time without notice by updating this posting on the Website.  Please review this Privacy Policy periodically.

CONTACT US
If you have any questions about this Privacy Policy, please contact us at info@pointhopecharleston.com.

Last Updated: 3/3/2026